Terametric was well-represented at last week’s Social CRM 2011 conference in NYC – as we blogged last week Wendy led a panel on Customer Listening Strategies and I led one on Customer Adoption and also delivered a presentation titled Above the Funnel – Integrating Social and CRM. We were also able to catch up with many customers, influencers and friends – as well as make a number of new ones!

Conference organizer Luke Brynley-Jones wrote a recap of the entire event here – it was a highly-productive day spent at the intersection of ‘Social’ and ‘CRM’ with much to followup and build on. A copy of our slides can be found below – as always we invite your questions and comments – and we hope to see you at an event somewhere down the road.

If you can make it to Denver this week, we would love to see you at Defrag where Wendy will be presenting Applying Twitter Analytics in Real-Time. Please join us – and if you can make it use code Sponsorcode1 for a 20% discount on registration. Act quickly since the event is very close to selling out!

This entry was posted on Monday, November 7th, 2011 at 11:10 AM by cselland and is filed under Events, Social CRM. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.